Introduction

Grace Kim (김수지) is committed to protecting your privacy when you request consultation services for Samsung insurance and credit card products. This Privacy Policy explains how we collect, use, and protect your personal information when you use our consultation request form on this website.

Important: We provide consultation services only. All actual insurance applications are processed through Samsung's official websites:www.samsunglife.com and direct.samsunglife.com for insurance and samsungcard.com for credit cards, which have their own privacy policies.

Information We Collect

When you submit a consultation request through our contact form, we collect:

• Personal Information: Your full name, email address, and phone number
• Visa Status: Your visa type or Korean citizenship status
• Service Interest: Which Samsung insurance or credit card services interest you
• Message: Any specific questions or needs you describe
• Contact Preference: How and when you prefer to be contacted

How We Use Your Information

We use the information you provide solely for the following purposes:

• Consultation Services: To contact you back and provide personalized Samsung insurance and credit card guidance
• Eligibility Assessment: To understand which Samsung products may be suitable for your visa type and situation
• Service Communication: To schedule consultations and follow up on your inquiries
• Record Keeping: To maintain consultation records for quality service and follow-up

We do NOT: Process insurance applications, handle payments, store financial documents, or manage your personal financial data. These activities occur on Samsung's official platforms.

Information Sharing and Samsung Partnership

As an authorized Samsung consultant, we may share limited information with Samsung when necessary to:

Samsung Life Policy Compliance: Samsung Life maintains comprehensive personal information processing policies (개인정보 처리방침) effective August 12, 2025, which govern all data handling, protection periods, and third-party sharing procedures on their platforms.

• Verify your eligibility for specific Samsung insurance or credit card products
• Facilitate your application process on Samsung's official websites
• Coordinate Samsung customer service if you request assistance

Official Samsung Applications: When you apply for insurance or credit cards through www.samsunglife.com, direct.samsunglife.com or samsungcard.com, your personal and financial information is governed by Samsung's comprehensive privacy policies (effective August 12, 2025), not this policy.

No Third-Party Sales: We do not sell, rent, or trade your personal information to any other companies or organizations.

Data Storage and Security

Your consultation request information is stored securely and is accessible only to Grace Kim and authorized personnel involved in providing your consultation services.

• Consultation Records: Grace Kim keeps consultation communication records for up to 3 years to provide ongoing service and follow-up
• Samsung Data Retention: Samsung collects and retains actual customer data for 5 years from contract termination, as per their official privacy policy effective August 12, 2025
• Security Measures: We use industry-standard security practices to protect your consultation information
• Limited Access: Only authorized personnel involved in your consultation have access to your consultation records

Important Distinction: Grace Kim only maintains consultation records. Samsung, as the data controller, collects and retains your actual customer data (name, address, financial information, etc.) when you apply through their official platforms, following their comprehensive 5-year retention policy.

Your Rights (Korean PIPA Compliance)

Under Korean Personal Information Protection Act (PIPA), you have the right to:

• Access: Request to see what personal information we have about you
• Correction: Request correction of any inaccurate information
• Deletion: Request deletion of your consultation records (subject to business needs)
• Processing Restriction: Request that we limit how we use your information
• Withdrawal of Consent: Withdraw your consent for consultation services at any time

To exercise these rights, contact us at 010-9428-8546 or suhgra123@gmail.com.

Cookies and Website Analytics

This website may use basic analytics to understand how visitors use our site. We do not use cookies to track personal information or for marketing purposes. Any website analytics data is used solely to improve our consultation services.

International Visitors

Our consultation services are specifically designed for residents and workers in South Korea. If you are visiting from outside South Korea, please note that we may not be able to provide consultation services due to geographic limitations of Samsung products.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We will post the updated policy on this website with a new “Last Updated” date. Significant changes will be communicated through our usual consultation channels.

Contact Information

If you have questions about this Privacy Policy or how we handle your personal information:

Korean Summary (한국어 요약)